Frequently Asked Questions

How does the course work?
The course is self paced, you will work through each lesson at your own speed and share what you’ve learned via Twitter using the #23mobilethings hashtag.  Don’t worry if you’re new to Twitter, setting up your account will be covered in our first lesson and you will quickly build a professional learning network (PLN) of other colleagues also working their way through the course in many places around the world.

How long does it take to do the course?
Everyone works at their own pace, you may be familiar with some topics already while others may take longer.  We suggest that you allocate approximately an hour per week to explore a “Thing”.

Who can participate?
The course is freely available to anyone who has access to a mobile device (tablet or smartphone) to participate.

What if I need help?
The best way to ask for help is to use Twitter and tweet your question with the #23mobilethings hashtag.  You can also join in one of the scheduled Support Cafe sessions.

Will there be a certificate or prizes at the end?
This version of the course is open to anyone to participate, however there are no prizes or certificates.  The Creative Commons licence on the course allows you to remix it and run it at a local level, perhaps you can offer prizes and certificates to your team members who complete the course.

What about security on mobile devices?
Smart phones and tablets, like any other computer, can be vulnerable to viruses and malware.  It is also good practice to lock your devices with a passcode to prevent unauthorised access and to consider if you need to use remote find/wipe tools and backups. This post by John Ceraolo  considers some good safety tips.

What about privacy on mobile devices?
When using a smartphone or tablet you may be using the web or you may be accessing services and websites via an app.  This article in the Wall Street Journal considers “the data collected and shared by 101 popular apps on iPhone and Android phones”.